Touchwork offers a range of mobile solutions to meet the specific needs of a broad spectrum of retail, service and FMCG clients.

ESP 360 is a customer experience, service recovery and mobile marketing solution that monitors customer service levels within an organisation.

ESP METRIX is a low-cost, real-time market research solution using SMS and mobile technology for instant market insight.

RETAIL SCORE operational solutions have been developed to facilitate the collection of business-to-business operational information. These include retail compliance auditing tools and a market place intelligence system for measuring an FMCG brand’s retail presence.

SURVEY THUMB is a user friendly mobile survey solution specifically designed to be used with all existing internet enabled cell phones. It allows users to manage their own mobile surveys, from creating the survey to managing its implementation and thereafter reporting and analysing the results.