Customer Experience Monitoring for Airports, Airlines, Car Rentals & Train Operators
Guest Feedback, Service Recovery & Mobile Marketing Marketing for Restaurants
Using Ordinary Cell Phones for Instant Feedback and Analysis
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Our companyLast Updated on Friday, February 11 2011 13:23 Written by Administrator Monday, June 29 2009 20:09 Touchwork was established in 2003 with a primary focus on developing interactive communication and marketing solutions utilising the mobile channel. With over 4.6 billion cellphone subscribers worldwide, the mobile channel presents great opportunities for businesses and brand owners to engage and interact with their customers and consumers anywhere, anytime.
We offer a range of business solutions to enable this, including customer experience measurement and mobile survey solutions.
In today’s competitive environment, it is those companies that build strong and loyal relationships with their customers and listen to their needs that will thrive, and using the mobile channel is a next-generation tool to facilitate this.
Touchwork has offices in South Africa and the USA to support international operations. |
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